Having to pay for swapitshop

vishnudev3541 · Forum Poster

Hi, I have just received a swap I got from swapitshop. The item I bidded for was worth only around £1 but I had won it for 3k (this has been explained below). The swapper must have probably posted it second class or something. Well, anyway my swap was posted on the 4th February by swapitshop and I received a card today. The card said that the item could not be delivered because there is a fee to pay. I now have to pay £1.06 because the sender did not pay the full postage. I have not paid the money yet but my item won't be delivered if I don't. What do I do? Is there a way of getting a refund because the item is not worth as much as the postage?
I won the swap for 3k because the swapper said that he would give me a 4gb memory stick but once he sent the product to swapitshop he told me on msn that he had sent a 32mb card. I have all the conversations with him on msn recorded so will I be able to get a refund?
I don't mind keeping the memory stick to be honest but I do not want to pay £1.06.

Adam1993 · Moderator

Mmm...

I've never heard swapitshop demanding money from the buyers before.

Anyway, why would the swapper close the deal at 3k for a 4gb memory stick (worth around £25). You should have paid about 12.5k+ for it.

Couldn't swapitshop have used the money they used to send the card to you to send you the 32mb card?

Something's better than nothing!
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Joey · PM An Admin

Its not swapitshop its royail mail.

Pay the fee, and then email Swapitshop the proof you had to pay £1.06

and then they should do something about it.
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